# Verified Calling

**URL:** <https://community.retellai.com/t/verified-calling/2585>\
**Category:** Support Help\
**Tags:** telephony\
**Created:** [May 5, 2026, 11:05pm UTC](https://community.retellai.com/t/verified-calling/2585 "2026-05-05T23:05:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dev2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/dev2/32/1781_2.png) [@dev2](https://community.retellai.com/u/dev2)\
**Post date:** [May 5, 2026, 11:05pm UTC](https://community.retellai.com/t/verified-calling/2585/1 "2026-05-05T23:05:32Z")

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Based in Canada, I got the number from Twilio. I am trying to get the number verified so it says my name when the call is being made, your documentation states an option to purchase verification under “Phone number” tab. However, I don’t see it in my dashboard. Can you please help or share information?

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**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\
**Post date:** [May 6, 2026, 1:34pm UTC](https://community.retellai.com/t/verified-calling/2585/2 "2026-05-06T13:34:12Z")

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Hey @dev2

Both verified phone number and branded call (showing your business name) are only available for U.S. numbers at this time, which is why you don’t see the option for your Canadian Twilio number.

Thank You