# Urgent: 404 'Agent may violate ToS' via n8n + SMS campaign rejected for unclear CTA

**URL:** <https://community.retellai.com/t/urgent-404-agent-may-violate-tos-via-n8n-sms-campaign-rejected-for-unclear-cta/923>\
**Category:** Support Help\
**Tags:** bug\
**Created:** [February 23, 2026, 5:37am UTC](https://community.retellai.com/t/urgent-404-agent-may-violate-tos-via-n8n-sms-campaign-rejected-for-unclear-cta/923 "2026-02-23T05:37:06Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\
**Post date:** [February 23, 2026, 8:11pm UTC](https://community.retellai.com/t/urgent-404-agent-may-violate-tos-via-n8n-sms-campaign-rejected-for-unclear-cta/923/5 "2026-02-23T20:11:47Z")

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Yes, you can contact [support@retellai.com](mailto:support@retellai.com) for account-related issues including bans or account holds[(1)](https://community.retellai.com/t/your-account-is-on-hold-for-further-verification-due-to-high-volume-calls/441)[(2)](https://community.retellai.com/t/urgent-account-access-recovery-phone-number-change-required/557)[(3)](https://discord.com/channels/1186424376300679209/1433077970066735194).

For urgent account access issues, you can also:

- Visit [Contact Sales](https://www.retellai.com/enterprise-plan)
- Ask questions on [Discord](https://discord.com/invite/wxtjkjj2zp)[(1)](https://community.retellai.com/t/your-account-is-on-hold-for-further-verification-due-to-high-volume-calls/441)[(2)](https://community.retellai.com/t/urgent-account-access-recovery-phone-number-change-required/557)

When contacting support, include relevant details about your account and the issue you’re experiencing to help expedite the resolution process[(1)](https://community.retellai.com/t/your-account-is-on-hold-for-further-verification-due-to-high-volume-calls/441)[(2)](https://community.retellai.com/t/urgent-account-access-recovery-phone-number-change-required/557).

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_[View the full topic](https://community.retellai.com/t/urgent-404-agent-may-violate-tos-via-n8n-sms-campaign-rejected-for-unclear-cta/923)._