# SMS REBILL, on an invoice that's already paid

**URL:** <https://community.retellai.com/t/sms-rebill-on-an-invoice-thats-already-paid/407>\
**Category:** General\
**Created:** [January 11, 2026, 11:22pm UTC](https://community.retellai.com/t/sms-rebill-on-an-invoice-thats-already-paid/407 "2026-01-11T23:22:42Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Howard\_Chatman](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/howard_chatman/32/367_2.png) [@Howard\_Chatman](https://community.retellai.com/u/Howard_Chatman)\
**Post date:** [January 11, 2026, 11:22pm UTC](https://community.retellai.com/t/sms-rebill-on-an-invoice-thats-already-paid/407/1 "2026-01-11T23:22:42Z")

</div>

I have already paid for my SMS but it was rejected. Now it’s approved I was hit with another $45 invoice. who do i speak to about this?

---

<div class="post-metadata">

**Author:** ![Howard\_Chatman](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/howard_chatman/32/367_2.png) [@Howard\_Chatman](https://community.retellai.com/u/Howard_Chatman)\
**Post date:** [January 11, 2026, 11:59pm UTC](https://community.retellai.com/t/sms-rebill-on-an-invoice-thats-already-paid/407/2 "2026-01-11T23:59:58Z")

</div>

Now. all my numbers just deactivated!!! WTF

---

<div class="post-metadata">

**Author:** ![Howard\_Chatman](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/howard_chatman/32/367_2.png) [@Howard\_Chatman](https://community.retellai.com/u/Howard_Chatman)\
**Post date:** [January 30, 2026, 5:47am UTC](https://community.retellai.com/t/sms-rebill-on-an-invoice-thats-already-paid/407/3 "2026-01-30T05:47:08Z")

</div>

what’s up with this forum. nobody is answering this. These people obviously do NOT care. horrible service is about to make me learn how to make my own voice LLM.