# Separate workspace for each business client

**URL:** <https://community.retellai.com/t/separate-workspace-for-each-business-client/3148>\
**Category:** Ask Retell Partners\
**Created:** [June 21, 2026, 12:03am UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148 "2026-06-21T00:03:17Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![omnicontactai](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/omnicontactai/32/1734_2.png) [@omnicontactai](https://community.retellai.com/u/omnicontactai)\
**Post date:** [June 21, 2026, 12:03am UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/1 "2026-06-21T00:03:17Z")

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Hi All,

I was wondering if for every client do you set up their own Retell AI Workspace or do you have one Workspace with many clients?

Thanks,

Dean

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**Author:** ![krittiya.clark](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/krittiya.clark/32/2065_2.png) [@krittiya.clark](https://community.retellai.com/u/krittiya.clark)\
**Post date:** [June 21, 2026, 3:59pm UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/2 "2026-06-21T15:59:27Z")

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It depends on how you manage your clients, but having a separate workspace for each client is a good idea for privacy and manageability.

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**Author:** ![admin19](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/admin19/32/1857_2.png) [@admin19](https://community.retellai.com/u/admin19)\
**Post date:** [June 22, 2026, 10:40pm UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/3 "2026-06-22T22:40:52Z")

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I set up their own Retell AI workspace and gave developer admin to my account, but it will depend on the usecase

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<div class="post-metadata">

**Author:** ![omnicontactai](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/omnicontactai/32/1734_2.png) [@omnicontactai](https://community.retellai.com/u/omnicontactai)\
**Post date:** [June 22, 2026, 11:13pm UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/4 "2026-06-22T23:13:42Z")

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I agree,. Even though it’s more setup it does seem to make more sense to segment out each client by workspace. Seems to be more pros than cons.

Thanks for your info.

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**Author:** ![hello8](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/hello8/32/1875_2.png) [@hello8](https://community.retellai.com/u/hello8)\
**Post date:** [June 23, 2026, 11:45am UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/5 "2026-06-23T11:45:14Z")

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Same here, separate workspace per client by default.

Main reasons it’s been worth the extra setup for me: billing stays clean (each client’s call usage sits on their own account, not pooled into mine), no chance of cross-client data or numbers getting mixed up, and handover is painless if a client ever leaves, you just hand over the workspace. One shared workspace gets messy quick once you’ve got a few clients with their own agents, numbers and knowledge bases.

Only time I’d keep it in one is a quick demo or internal test build that’s never going to be a real client.

Russell

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**Author:** ![kavish](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/kavish/32/676_2.png) [@kavish](https://community.retellai.com/u/kavish)\
**Post date:** [August 17, 2026, 6:34pm UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/7 "2026-08-17T18:34:42Z")

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Hi Dean,

It depends on the client and the project requirements. In general, we prefer setting up a separate Retell AI Workspace for each client so their agents, phone numbers, call logs, and configurations remain isolated and easier to manage.

For some projects, we may use a shared workspace during development or testing, but for production we generally keep clients separated.

Thanks!

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**Author:** ![admin19](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/admin19/32/1857_2.png) [@admin19](https://community.retellai.com/u/admin19)\
**Post date:** [September 14, 2026, 7:33pm UTC](https://community.retellai.com/t/separate-workspace-for-each-business-client/3148/8 "2026-09-14T19:33:59Z")

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I think It’s better to keep it separate, it will have better management within your client list