# Problem with STT

**URL:** https://community.retellai.com/t/problem-with-stt/2713
**Category:** Support Help
**Tags:** agent-performance
**Created:** [May 15, 2026, 3:38am UTC](https://community.retellai.com/t/problem-with-stt/2713 "2026-05-15T03:38:21Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![mayurigha.s](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mayurigha.s/32/830_2.png) [@mayurigha.s](https://community.retellai.com/u/mayurigha.s)
#### Post date: [May 15, 2026, 3:38am UTC](https://community.retellai.com/t/problem-with-stt/2713/1 "2026-05-15T03:38:21Z")

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Hi Retell team,

The agent is not able to capture certain words which have also been added to the boosted keywords. The numbers are not captured correctly by Hindi agent. I hereby, attach the call id for your reference.

call id: call\_47ea9477704ba67b0cc589e0e72

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### Author: ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)
#### Post date: [May 15, 2026, 1:10pm UTC](https://community.retellai.com/t/problem-with-stt/2713/2 "2026-05-15T13:10:46Z")

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Hey @mayurigha.s I have shared this with the team for review. Thank You

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### Author: ![mayurigha.s](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mayurigha.s/32/830_2.png) [@mayurigha.s](https://community.retellai.com/u/mayurigha.s)
#### Post date: [May 17, 2026, 7:01pm UTC](https://community.retellai.com/t/problem-with-stt/2713/3 "2026-05-17T19:01:46Z")

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Is there any update?

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### Author: ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)
#### Post date: [May 18, 2026, 2:52pm UTC](https://community.retellai.com/t/problem-with-stt/2713/4 "2026-05-18T14:52:17Z")

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Hey @mayurigha.s no update i have pinged the team again.

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### Author: ![mayurigha.s](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mayurigha.s/32/830_2.png) [@mayurigha.s](https://community.retellai.com/u/mayurigha.s)
#### Post date: [May 20, 2026, 7:45am UTC](https://community.retellai.com/t/problem-with-stt/2713/5 "2026-05-20T07:45:02Z")

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Still facing issues with speech recognition in Hindi. The numbers are not recognised. Agent is not able to identify छह when user says. Kindly address the problem at earliest.

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### Author: ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)
#### Post date: [May 21, 2026, 6:33pm UTC](https://community.retellai.com/t/problem-with-stt/2713/6 "2026-05-21T18:33:22Z")

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Hello @mayurigha.s Team have confirmed that we are sending the audio and boosted keywords correctly to our ASR providers, so the transcription errors are coming from their end. The current agent is using Deepgram ASR by default. You can try a different transcription provider like Soniox and see if that helps. We have observed from internal benchmarks that Soniox performs very well in multilingual scenarios.

Thank You

 ![image](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/b/bd7c8f2fd089abd9c68e00575476afa1b504a1fc.png)

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### Author: ![mayurigha.s](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mayurigha.s/32/830_2.png) [@mayurigha.s](https://community.retellai.com/u/mayurigha.s)
#### Post date: [May 23, 2026, 2:19pm UTC](https://community.retellai.com/t/problem-with-stt/2713/7 "2026-05-23T14:19:52Z")

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Thanks for the update. Is there any possibility in future to introduce Indian language focused STT and TTS providers like Sarvam AI?

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### Author: ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)
#### Post date: [May 23, 2026, 8:15pm UTC](https://community.retellai.com/t/problem-with-stt/2713/8 "2026-05-23T20:15:19Z")

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Hey @mayurigha.s you can make a #Feature Requests here.
