# Incorrect psot call analysis autogenerated

**URL:** <https://community.retellai.com/t/incorrect-psot-call-analysis-autogenerated/2979>\
**Category:** Support Help\
**Tags:** agent-performance\
**Created:** [June 3, 2026, 2:19pm UTC](https://community.retellai.com/t/incorrect-psot-call-analysis-autogenerated/2979 "2026-06-03T14:19:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![duncan](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/duncan/32/1096_2.png) [@duncan](https://community.retellai.com/u/duncan)\
**Post date:** [June 3, 2026, 2:19pm UTC](https://community.retellai.com/t/incorrect-psot-call-analysis-autogenerated/2979/1 "2026-06-03T14:19:46Z")

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can you look at this call session id call\_11d1c22769eaf986d0c7e7ed0a2 ,the call didn’t proceed ,nothing happened but the agent autogenerated post call analysis data that is misleading @Jericho-Vapify @Omar_Ashraf

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**Author:** ![mark1](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mark1/32/2524_2.png) [@mark1](https://community.retellai.com/u/mark1)\
**Post date:** [June 3, 2026, 2:24pm UTC](https://community.retellai.com/t/incorrect-psot-call-analysis-autogenerated/2979/2 "2026-06-03T14:24:59Z")

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Hey @duncan I have escalated this to the team . Thank You

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<div class="post-metadata">

**Author:** ![mark1](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mark1/32/2524_2.png) [@mark1](https://community.retellai.com/u/mark1)\
**Post date:** [June 3, 2026, 6:35pm UTC](https://community.retellai.com/t/incorrect-psot-call-analysis-autogenerated/2979/3 "2026-06-03T18:35:47Z")

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Hello @duncan

Team checked session `call_11d1c22769eaf986d0c7e7ed0a2`: the call ended after ~267 ms with no conversation. On our side, the post-call analysis is:

- `call_summary`: “No conversation happened.”

- `user_sentiment`: “Unknown”

- `call_successful`: false

- `in_voicemail`: false

- `custom_analysis_data`: { } (empty)

Thank You
