# Enable outbound calls to Colombia (+57) **URL:** \ **Category:** Support Help\ **Tags:** telephony\ **Created:** [September 5, 2026, 7:26pm UTC](https://community.retellai.com/t/enable-outbound-calls-to-colombia-57/3608 "2026-09-05T19:26:54Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![juandavidsanchezmeza](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/juandavidsanchezmeza/32/2679_2.png) [@juandavidsanchezmeza](https://community.retellai.com/u/juandavidsanchezmeza)\ **Post date:** [September 5, 2026, 7:26pm UTC](https://community.retellai.com/t/enable-outbound-calls-to-colombia-57/3608/1 "2026-09-05T19:26:54Z")
Hi, Please enable outbound calls to Colombia (+57) for my account. I’m building an internal reminder assistant for my company’s team. It calls our own staff when they miss an important notification — appointment reminders and lead follow-ups. Not cold calling, not sales outreach. I’m using a Retell-managed US number. Calls to US numbers work fine and I need to keep that as is. The issue is that I’m based in Colombia, so I can’t test the flow on my own phone. Calls to my Colombian number are rejected with: “Call country not supported: CO” Could you add CO as an allowed outbound destination, keeping US enabled? I can share my account details privately if needed. Thanks ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [September 5, 2026, 7:35pm UTC](https://community.retellai.com/t/enable-outbound-calls-to-colombia-57/3608/2 "2026-09-05T19:35:13Z")
Hello @juandavidsanchezmeza you’d need to set up Custom Telephony with your own SIP trunk. More details here: - [International calling rates for Retell numbers](https://docs.retellai.com/deploy/international-call) - [Connect Retell voice agents to your telephony provider](https://docs.retellai.com/deploy/custom-telephony) Thank You