Do you have servers in Europe

Support Help
5

Hello,

Currently, Retell AI’s core infrastructure is US-based, and we do not have dedicated servers in Europe at this time.

That said, you can go to your agent and at the top left, you can see a breakdown of the latency (by hovering over the pie chart icon).
Here are some settings you can modify on your agent:

  • LLM model: eg. switch to GPT 4.1 mini.

  • Denoising: use lighter denoising.

  • Response Eagerness: increase for more responsiveness.

  • Transcription Settings: Refer to the documentation.

Regards,
Retell Support Team