# Deleted agents reappearing in dashboard. Can't be opened or deleted

**URL:** <https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279>\
**Category:** Support Help\
**Tags:** bug\
**Created:** [July 6, 2026, 2:13pm UTC](https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279 "2026-07-06T14:13:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jtrann](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/jtrann/32/2285_2.png) [@jtrann](https://community.retellai.com/u/jtrann)\
**Post date:** [July 6, 2026, 2:13pm UTC](https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279/1 "2026-07-06T14:13:14Z")

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Org ID: org\_On0DyLroMrDZoc9q

I saw some other incidents of users experiencing the same issue, so just posting the requested info to have these removed. Deleted agent list below. Thank you.

- agent\_e9a7d3e1bc5c28b644bd4b71f5
- agent\_3203d3ea1d689ab812a8381229
- agent\_34b5846bc8251ab99d8af0c45c
- agent\_f110e9660c64d104f1834507cc
- agent\_e70ef9caa4d41270d57589a3c7
- agent\_684fdee12a0496d9808d6db8d0
- agent\_8338256c8bbd80b0dbd7800303
- agent\_3d3e6326d430c5815aa30a041a
- agent\_623d2eed8c446aaf0d65fba5d4
- agent\_2ec9a53878560835376c7533a2
- agent\_986ad118838ebc3a787aaf440a
- agent\_8ec593cd86ae3859d9cc1a7aa0
- agent\_354c87bf1833344ee635ad2514
- agent\_12963ba165d1577b23c41a6378
- agent\_0891c98fcf0fd218a8ca6a80f4
- agent\_f06d611e561c2fd3beedad3b6c

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**Author:** ![mark1](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mark1/32/2524_2.png) [@mark1](https://community.retellai.com/u/mark1)\
**Post date:** [July 6, 2026, 2:14pm UTC](https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279/2 "2026-07-06T14:14:57Z")

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Hey @jtrann

I’ve escalated this to our team for review.

We’ll keep you updated as soon as we have more information.

Best regards

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**Author:** ![jtrann](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/jtrann/32/2285_2.png) [@jtrann](https://community.retellai.com/u/jtrann)\
**Post date:** [July 6, 2026, 2:29pm UTC](https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279/3 "2026-07-06T14:29:15Z")

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Thank you. We have another workspace experiencing this issue as well. I’ll open a separate incident since it’s a different org ID.

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**Author:** ![mark1](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/mark1/32/2524_2.png) [@mark1](https://community.retellai.com/u/mark1)\
**Post date:** [July 7, 2026, 2:16pm UTC](https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279/4 "2026-07-07T14:16:38Z")

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Hey @jtrann The issue has now been addressed. Could you please check and let us know if you’re still seeing the old agents?

If the problem persists, we’ll be happy to investigate further.

Thank You

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<div class="post-metadata">

**Author:** ![jtrann](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/jtrann/32/2285_2.png) [@jtrann](https://community.retellai.com/u/jtrann)\
**Post date:** [July 7, 2026, 2:28pm UTC](https://community.retellai.com/t/deleted-agents-reappearing-in-dashboard-cant-be-opened-or-deleted/3279/5 "2026-07-07T14:28:26Z")

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Looks much better. Thank you!