# Deleted agents reappear in the UI **URL:** \ **Category:** Support Help\ **Tags:** bug\ **Created:** [July 4, 2026, 6:00am UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256 "2026-07-04T06:00:02Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![hasheminia.amir](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/hasheminia.amir/32/2271_2.png) [@hasheminia.amir](https://community.retellai.com/u/hasheminia.amir)\ **Post date:** [July 4, 2026, 6:00am UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/1 "2026-07-04T06:00:02Z")
**Hi there, I removed some of the agents that I created for testing purposes before, but they all reappeared after a couple of days and can’t be removed from the UI again. I believe this is a bug and I’d appreciate your attention. Thanks.** ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 4, 2026, 12:58pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/2 "2026-07-04T12:58:27Z")
Hey @hasheminia.amir Hey, could you please share your Org ID? Also, would you be able to provide a Loom video showing the steps you’re taking to delete it and how it reappears or cannot be removed from the UI? This will help us investigate the issue more effectively. Please make sure to hide or redact any sensitive information before sharing the video. Thank You ---
**Author:** ![hasheminia.amir](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/hasheminia.amir/32/2271_2.png) [@hasheminia.amir](https://community.retellai.com/u/hasheminia.amir)\ **Post date:** [July 4, 2026, 2:59pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/3 "2026-07-04T14:59:44Z")
This is the ORG ID: org\_ltz1H9YhkNSvxbgf This is the loom: [Interface Items Reappeared and Cannot Be Removed | Loom](https://www.loom.com/share/a60f73954b45411b87c20cf7d3d5026f) Thank you ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 4, 2026, 3:03pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/4 "2026-07-04T15:03:50Z")
Hey @hasheminia.amir I have reported this to the team, and we will get back to you as soon as we have an update. Thank you ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 6, 2026, 12:51pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/5 "2026-07-06T12:51:48Z")
Hey @hasheminia.amir I just checked with our team. Could you please provide the names/IDs of all the agents you would like to delete? Once we have that information, we’ll be able to assist you further. Best regards ---
**Author:** ![Sean\_Whelan\_AYB\_AI](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/sean_whelan_ayb_ai/32/2274_2.png) [@Sean\_Whelan\_AYB\_AI](https://community.retellai.com/u/Sean_Whelan_AYB_AI)\ **Post date:** [July 6, 2026, 1:06pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/7 "2026-07-06T13:06:27Z")
@Shah-Fazal - We are also seeing the same problem across all of our accounts ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 6, 2026, 1:08pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/8 "2026-07-06T13:08:34Z")
Hey @Sean_Whelan_AYB_AI Could you please create a new ticket #Support Help here and share your organisation ID along with the relevant agent IDs? This will help us track and investigate the issue more efficiently. Thank you! ---
**Author:** ![hasheminia.amir](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/hasheminia.amir/32/2271_2.png) [@hasheminia.amir](https://community.retellai.com/u/hasheminia.amir)\ **Post date:** [July 6, 2026, 2:53pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/9 "2026-07-06T14:53:18Z")
I mean they are already deleted and also shared in my Loom, if this genuinely helps, I can manually paste agent IDs one by one. /agent\_11984f85e9ded58b1f8b18c371 agent\_6fbc8c2ef2fdaca96aa7e82b44 agent\_c4283c08115558f2acf0c72c2d agent\_67023537eb31c1b3be55ae1f0c agent\_7f5752805d4af9b645c6c692b2 agent\_2b8c5363ebf6acaf6d7fdcf61f agent\_cd6bdfadaae2a01f87fca63330 agent\_0b95a15fc69b505e4c0d002c58 agent\_0b95a15fc69b505e4c0d002c58 agent\_20e89ebade5fa2356bd8d68d11 agent\_ecd0d247cfa65e8fe909138dd5 agent\_a99f6321f86bda45a192189427 ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 6, 2026, 3:20pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/10 "2026-07-06T15:20:54Z")
@hasheminia.amir Reported ---
**Author:** ![hasheminia.amir](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/hasheminia.amir/32/2271_2.png) [@hasheminia.amir](https://community.retellai.com/u/hasheminia.amir)\ **Post date:** [July 7, 2026, 5:12am UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/11 "2026-07-07T05:12:23Z")
Very much appreciated. this is also a “previously removed” agent. agents/agent\_11984f85e9ded58b1f8b18c371 ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 7, 2026, 2:14pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/12 "2026-07-07T14:14:54Z")
Hey @hasheminia.amir The issue should be resolved now. Let us know if you are still seeing the old agents. ---
**Author:** ![hasheminia.amir](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/hasheminia.amir/32/2271_2.png) [@hasheminia.amir](https://community.retellai.com/u/hasheminia.amir)\ **Post date:** [July 8, 2026, 3:30am UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/13 "2026-07-08T03:30:23Z")
Thank you @Shah-Fazal Except this one agent\_11984f85e9ded58b1f8b18c371 The rest have been removed ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 8, 2026, 1:24pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/14 "2026-07-08T13:24:41Z")
@hasheminia.amir Checking with team ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [July 14, 2026, 2:14pm UTC](https://community.retellai.com/t/deleted-agents-reappear-in-the-ui/3256/15 "2026-07-14T14:14:35Z")
Hey @hasheminia.amir removed the problematic agent.