Custom regional nodes for deploying the agents

Support Help
1

Hi, Is anyone here using an Indian number through SIP trunking to make calls within India?

So far, I have reached to understand that we require to ensure that the deployment node’s region for the agent should be in India. Can we configure the region? If not, does anyone here use their agent with Indian number?

3

Hello @aryasigningin

Yes, you can use an Indian phone number with Retell through custom SIP trunking. The general setup is:

  • Obtain an Indian phone number from a telephony provider that supports SIP trunking.
  • Configure the SIP trunk to point to Retell’s SIP server: sip:sip.retellai.com.
  • Import the number into Retell using Elastic SIP Trunking.

Once configured, you’ll be able to use your Indian number with Retell via your SIP provider. For more details : Connect Retell voice agents to your telephony provider .

Best Regards.