# Conductor-I am unable to edit agent and it continues to use my credits

**URL:** <https://community.retellai.com/t/conductor-i-am-unable-to-edit-agent-and-it-continues-to-use-my-credits/3613>\
**Category:** Support Help\
**Tags:** bug\
**Created:** [September 6, 2026, 3:29am UTC](https://community.retellai.com/t/conductor-i-am-unable-to-edit-agent-and-it-continues-to-use-my-credits/3613 "2026-09-06T03:29:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ebonai.gardner](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/ebonai.gardner/32/2681_2.png) [@ebonai.gardner](https://community.retellai.com/u/ebonai.gardner)\
**Post date:** [September 6, 2026, 3:29am UTC](https://community.retellai.com/t/conductor-i-am-unable-to-edit-agent-and-it-continues-to-use-my-credits/3613/1 "2026-09-06T03:29:20Z")

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Write access is still unavailable. My tool set in this session continues to be read-only — no propose/write tool is exposed to me that can modify agent nodes, edges, or the global prompt. This is true independent of time elapsed or page navigation.

As instructed: no re-diagnosis, no alternate plan, no claim of changes applied. Nothing has been modified.

Repeating the same request won’t change this — it’s a session/tooling availability issue, not something that resolves by retrying. Please reach out to [support@retellai.com](mailto:support@retellai.com) to confirm write-tool access before trying again.

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**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\
**Post date:** [September 7, 2026, 1:08pm UTC](https://community.retellai.com/t/conductor-i-am-unable-to-edit-agent-and-it-continues-to-use-my-credits/3613/2 "2026-09-07T13:08:20Z")

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Hey @ebonai.gardner Could you please share your Org ID, relevant Call ID(s), and any other details or error messages related to the issue? This will help us investigate it further.

Thank You
