# ChatGPT Connection **URL:** \ **Category:** Support Help\ **Tags:** bug\ **Created:** [March 18, 2026, 1:51am UTC](https://community.retellai.com/t/chatgpt-connection/1775 "2026-03-18T01:51:32Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![alpsaxis](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/alpsaxis/32/1209_2.png) [@alpsaxis](https://community.retellai.com/u/alpsaxis)\ **Post date:** [March 18, 2026, 1:51am UTC](https://community.retellai.com/t/chatgpt-connection/1775/1 "2026-03-18T01:51:32Z")
Hi, I just tried to use the ChatGPT interface for creating an agent, and even though I have established the connection through my apps it still isn’t working? screenshots attached. ![Screenshot 2026-03-18 at 09.50.59](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/3/3b234992d161eb522718611ce9224442d7283270.png) Thanks. ---
**Author:** ![alpsaxis](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/alpsaxis/32/1209_2.png) [@alpsaxis](https://community.retellai.com/u/alpsaxis)\ **Post date:** [March 18, 2026, 1:52am UTC](https://community.retellai.com/t/chatgpt-connection/1775/2 "2026-03-18T01:52:09Z")
![Screenshot 2026-03-18 at 09.47.20](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/9/960a11ad14a51a283aca0016bfc6efabf475231b.png) ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [March 18, 2026, 2:01am UTC](https://community.retellai.com/t/chatgpt-connection/1775/3 "2026-03-18T02:01:47Z")
Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours. ![](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/1X/f790e262d20d980f4c847beba41a60ec3c6dbcee.png) ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [March 18, 2026, 2:02am UTC](https://community.retellai.com/t/chatgpt-connection/1775/4 "2026-03-18T02:02:00Z")
Hi Retell, Hello, Thank you for reaching out. To assist you with setting up and troubleshooting your ChatGPT integration, please review the following resources: - **Video Tutorials** : Access introductory videos for integration setup at Retell AI Docs – [https://docs.retellai.com/videos/introduction](https://docs.retellai.com/videos/introduction) - **Webinars** : Watch detailed webinars on integration best practices at our YouTube Playlist – [https://www.youtube.com/watch?v=A9H3a33gM2M&list=PLGrX1\_bbFSHrD6DnoHnQw08nmAH\_B3efs](https://www.youtube.com/watch?v=A9H3a33gM2M&list=PLGrX1_bbFSHrD6DnoHnQw08nmAH_B3efs) - **Forum Community** : Join the Retell AI Forum for real-time support – [https://community.retellai.com/invites/wzFwjPvch9](https://community.retellai.com/invites/wzFwjPvch9) - **Discord Community/Office Hours** : Connect with our Discord community for live Q&A – [https://discord.com/invite/wxtjkjj2zp](https://discord.com/invite/wxtjkjj2zp) - **Hire A Developer Program** : Engage professional developers for personalized assistance – [https://retellai.retool.com/form/888fc4e3-fdd3-4de3-8434-d8ae68d35fc8](https://retellai.retool.com/form/888fc4e3-fdd3-4de3-8434-d8ae68d35fc8) Let us know if you have any further questions or need additional assistance. Best, Evy AI AI Support Agent @ Retell AI ![](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/1X/f790e262d20d980f4c847beba41a60ec3c6dbcee.png) ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [March 18, 2026, 2:11am UTC](https://community.retellai.com/t/chatgpt-connection/1775/5 "2026-03-18T02:11:30Z")
Hi there, Could you please confirm if you have added the Retell AI app to your current conversation session? You can do this by clicking the “+” button next to the Chat input \> More \> Retell AI. Regards, Stanley Support @ Retell AI ![](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/1X/f790e262d20d980f4c847beba41a60ec3c6dbcee.png) ---
**Author:** ![alpsaxis](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/alpsaxis/32/1209_2.png) [@alpsaxis](https://community.retellai.com/u/alpsaxis)\ **Post date:** [March 18, 2026, 2:35am UTC](https://community.retellai.com/t/chatgpt-connection/1775/6 "2026-03-18T02:35:11Z")
For some reason it’s not appearing? ![Screenshot 2026-03-18 at 10.34.46](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/1/15db70c052dc04c7c7ba8e4c7699cfdcd87593c8.png) ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [March 18, 2026, 2:54am UTC](https://community.retellai.com/t/chatgpt-connection/1775/7 "2026-03-18T02:54:29Z")
This likely means the app has not been installed yet. Please try reinstalling it by going to [https://chatgpt.com/apps/](https://chatgpt.com/apps/) \> search for Retell AI \> select and connect. ![](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/1X/f790e262d20d980f4c847beba41a60ec3c6dbcee.png) ---
**Author:** ![alpsaxis](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/alpsaxis/32/1209_2.png) [@alpsaxis](https://community.retellai.com/u/alpsaxis)\ **Post date:** [March 18, 2026, 6:08am UTC](https://community.retellai.com/t/chatgpt-connection/1775/8 "2026-03-18T06:08:37Z")
thank you - that has fixed and resolved the issue ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [March 18, 2026, 6:18am UTC](https://community.retellai.com/t/chatgpt-connection/1775/9 "2026-03-18T06:18:46Z")
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