Changes to Component are not being refreshed

Support Help
1

When we add a conversation to a component or delete it, it is not being deleted or added right away. We have to refresh the whole screen to see it.

2

Hello @skhandor Could you please share a short Loom video demonstrating the issue? Please make sure to hide or blur any confidential or sensitive information, and share the Loom link here so we can review it.

Thank You

3

Here it is: Retell AI - 11 August 2026 | Loom

4

@skhandor Checking it with the team.

Thank You

5

Hey @skhandor Could you please provide the Agent ID? Also, can you try from a different browser and network to see if the issue persists?

Thank You

6

I just tried Edge and Chrome and both have the same issue. My partner and I are both experiencing the same issue. We can add nodes in the main flow but it is when we try to make a change in the component is when we have the issue.

Here is the agent ID: agent_8d2d52db59397b38d330af6985.

7

Any update? We have not been able to make any changes to our agents today.

8

Hello @skhandor We identified a recent issue that caused this additional latency in updating nodes. This is now resolved, but if you still see the issue please let me know.

Thank You

9

Thanks, the issue seems to be resolved now.