# Can't login with my phone **URL:** \ **Category:** Support Help\ **Tags:** bug\ **Created:** [June 11, 2026, 11:55am UTC](https://community.retellai.com/t/cant-login-with-my-phone/3067 "2026-06-11T11:55:25Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![erik.kroese](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/erik.kroese/32/1562_2.png) [@erik.kroese](https://community.retellai.com/u/erik.kroese)\ **Post date:** [June 11, 2026, 11:55am UTC](https://community.retellai.com/t/cant-login-with-my-phone/3067/1 "2026-06-11T11:55:25Z")
I can login with my computer but not my phone. It says “an error occured during the authorization flow” . Sometimes it also says “The state parameter is invalid”. I have tried everything. I deleted all browser history and cookies on both phone and computer. I tried another browser, incognito mode, restarting my phone, login out to make sure i dont login in with two devices at the same time, i tried login in with a different method not email but google account too but it just won’t work. Help! ---
**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\ **Post date:** [June 11, 2026, 1:00pm UTC](https://community.retellai.com/t/cant-login-with-my-phone/3067/2 "2026-06-11T13:00:15Z")
Hello @erik.kroese If possible, please share a screenshot. This will help us better understand the issue and assist you more effectively. Best regards ---
**Author:** ![rweale](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/rweale/32/2102_2.png) [@rweale](https://community.retellai.com/u/rweale)\ **Post date:** [June 11, 2026, 7:32pm UTC](https://community.retellai.com/t/cant-login-with-my-phone/3067/3 "2026-06-11T19:32:06Z")
On your phone, go to your phone’s Settings \> Apps (or Application Manager) and find your browser. Clear the app cache (not just cookies — this is different). Don’t uninstall, just clear cache.