# Can the first message be uninterruptable? **URL:** \ **Category:** Support Help\ **Tags:** general\ **Created:** [February 16, 2026, 11:20am UTC](https://community.retellai.com/t/can-the-first-message-be-uninterruptable/862 "2026-02-16T11:20:02Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![rpetkov](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/rpetkov/32/773_2.png) [@rpetkov](https://community.retellai.com/u/rpetkov)\ **Post date:** [February 16, 2026, 11:20am UTC](https://community.retellai.com/t/can-the-first-message-be-uninterruptable/862/1 "2026-02-16T11:20:02Z")
I need for the person to hear that it is a recorded line in the first message. however if the person starts speaking or interrupts the first message that gets lost and the bot is not compliant ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [February 16, 2026, 11:20am UTC](https://community.retellai.com/t/can-the-first-message-be-uninterruptable/862/2 "2026-02-16T11:20:27Z")
Based on the available sources, there is a community-suggested approach to handle mandatory consent and recording disclosures[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413). The recommended solution involves structuring your prompt to enforce consent collection before proceeding. Here’s the approach[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413): **Mandatory Consent Protocol** Begin every call by stating the recording disclosure and requesting consent[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413). The prompt should include instructions like[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413): 1. Start with: “Hello, this is [Your Bot Name], an AI assistant. Before we continue, I need your permission.”[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413) 2. Immediately ask: “Do I have your consent to proceed with this call? Please answer Yes or No.”[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413) **Handling Interruptions** If the caller interrupts while you’re asking for consent[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413): - Let them finish speaking[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413) - Then say: “I apologize for the interruption, but I must have your clear consent. Let me ask again.”[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413) - Return to asking for consent[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413) **Response Handling** Listen for a clear “Yes” or “No”[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413). If the answer isn’t clear, ask again[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413). Without clear consent, the call should end[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413). The key is to add this as the first state after the greeting and structure your prompt so the agent cannot proceed without obtaining explicit consent[(1)](https://discord.com/channels/1186424376300679209/1186462578310910112/1267331802889060413). For additional guidance on implementing this requirement, you can: - Visit [Documentation](https://docs.retellai.com/general/introduction) - Ask questions on [Discord](https://discord.com/invite/wxtjkjj2zp) - Visit [Hire certified Retell partner](https://www.retellai.com/partners) ---
**Author:** ![Omar\_Ashraf](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/omar_ashraf/32/102_2.png) [@Omar\_Ashraf](https://community.retellai.com/u/Omar_Ashraf)\ **Post date:** [February 16, 2026, 5:15pm UTC](https://community.retellai.com/t/can-the-first-message-be-uninterruptable/862/3 "2026-02-16T17:15:46Z")
Hello @rpetkov You can enable Block Interruptions on the first node to prevent the user from interrupting the agent on the first message. ![image](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/1X/b0eae71a173596f85548c7dda775b5101bcc0a23.png) ---
**Author:** ![support2](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/support2/32/15_2.png) [@support2](https://community.retellai.com/u/support2)\ **Post date:** [February 16, 2026, 5:16pm UTC](https://community.retellai.com/t/can-the-first-message-be-uninterruptable/862/4 "2026-02-16T17:16:14Z")
You can enable **Block Interruptions** in the node settings to prevent users from interrupting the agent during specific parts of the conversation.[(1)](https://docs.retellai.com/build/conversation-flow/conversation-node)[(2)](https://docs.retellai.com/build/conversation-flow/function-node) When enabled, the agent will not be interrupted by the user when speaking.[(1)](https://docs.retellai.com/build/conversation-flow/conversation-node)[(2)](https://docs.retellai.com/build/conversation-flow/function-node) This is particularly useful for opening greetings or important disclaimers where you want to ensure the agent completes its message before the user responds.[(3)](https://discord.com/channels/1186424376300679209/1433386000452681819) To configure this for your first node (opening greeting): 1. Navigate to your conversation flow 2. Select the first node (your greeting node) 3. In the node settings, enable **Block Interruptions** [(1)](https://docs.retellai.com/build/conversation-flow/conversation-node)[(2)](https://docs.retellai.com/build/conversation-flow/function-node) 4. After the greeting completes, transition to your main conversation node where interruptions can be allowed[(3)](https://discord.com/channels/1186424376300679209/1433386000452681819) This approach ensures the opening greeting is delivered completely while still allowing natural interruptions during the rest of the conversation.[(3)](https://discord.com/channels/1186424376300679209/1433386000452681819)