# Call service degraded

**URL:** <https://community.retellai.com/t/call-service-degraded/3657>\
**Category:** Status Announcement\
**Created:** [September 17, 2026, 1:21am UTC](https://community.retellai.com/t/call-service-degraded/3657 "2026-09-17T01:21:57Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![caio](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/caio/32/934_2.png) [@caio](https://community.retellai.com/u/caio)\
**Post date:** [September 17, 2026, 1:21am UTC](https://community.retellai.com/t/call-service-degraded/3657/1 "2026-09-17T01:21:57Z")

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Sep 16 , 18:15 PDT

Investigating - We are aware of issues with some calls and are investigating.