# Accidentally deleted agent, can you help restore?

**URL:** <https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671>\
**Category:** Support Help\
**Tags:** general\
**Created:** [September 22, 2026, 3:36pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671 "2026-09-22T15:36:14Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 3:36pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/1 "2026-09-22T15:36:14Z")

</div>

Hi. I accidentally deleted two agents. The org id is com/org\_uLRXdEJi9Qk5HWlc

One agent id is: agent\_9b8ac65e5aaea224214bf5c3ae

I forgot the second agent id. Can you help restore/find information about the above agent so that I can recreate? Thanks.

---

<div class="post-metadata">

**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\
**Post date:** [September 22, 2026, 3:37pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/2 "2026-09-22T15:37:28Z")

</div>

Hi @thumbnailpeak Thanks for sharing the details. Deleted agents can’t be restored, but I can still check this with the team to see if there are any available options.

Thank You

---

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 3:45pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/3 "2026-09-22T15:45:13Z")

</div>

Cool. Thanks. Please keep me posted.

---

<div class="post-metadata">

**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\
**Post date:** [September 22, 2026, 4:31pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/4 "2026-09-22T16:31:33Z")

</div>

Hello @thumbnailpeak found both agents. They were deleted from your dashboard earlier today

- agent\_9b8ac65e5aaea224214bf5c3ae — linked LLM `llm_4f7f7a95fbac932e6d780069fdee`
- agent\_01b8fbc8839b39c92d59142c84 — linked LLM `llm_e5a17638399f95c393244e3889ef`

You can create new agents using these LLM IDs via the API .

Thank You

---

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 4:44pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/5 "2026-09-22T16:44:32Z")

</div>

Thanks for letting me know. I queried one llm\_4f7f7a95fbac932e6d780069fdee, which is not found. Under this case, can I still create the agent with the not found LLM successfully?

 ![Screenshot 2026-09-22 at 9.42.19 AM](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/a/a410a9dc237f713431b5e3234c155eb24619ac46.png)

---

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 4:49pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/6 "2026-09-22T16:49:16Z")

</div>

I tried to create a voice agent using API, which didn’t succeed (400 invalid response engine).

 ![Screenshot 2026-09-22 at 9.48.02 AM](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/9/92f9619fa1a9379ad138884f8c122cb38ef215b4.png)

---

<div class="post-metadata">

**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\
**Post date:** [September 22, 2026, 4:59pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/7 "2026-09-22T16:59:41Z")

</div>

Hey @thumbnailpeak The request using the agent ID not the LLM ID, Please recheck it.

Thank You

---

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 5:20pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/8 "2026-09-22T17:20:09Z")

</div>

For the create-agent request, I think I am using the llm id instead of agent\_id, which returns 400. can you help confirm?

 ![Screenshot 2026-09-22 at 10.19.05 AM](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/1/1fed3c49891fd082c3251590b3c2ba8de196b988.jpeg)

---

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 5:22pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/9 "2026-09-22T17:22:28Z")

</div>

> [@Shah-Fazal](#):
>
> The request using the agent ID not the LLM ID

The request using the agent ID not the LLM ID =\> I see what you mean. query LLM using agent\_id. I used the llm\_id. Still not found. Then I use llm\_id to create voice agent, also returns 400 error.

 ![Screenshot 2026-09-22 at 10.21.14 AM](https://canada1.discourse-cdn.com/flex008/uploads/retell1/original/2X/7/78473d43b578d3b85642faa8d241f3c457f1bfde.png)

---

<div class="post-metadata">

**Author:** ![Shah-Fazal](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/shah-fazal/32/2522_2.png) [@Shah-Fazal](https://community.retellai.com/u/Shah-Fazal)\
**Post date:** [September 22, 2026, 5:56pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/10 "2026-09-22T17:56:47Z")

</div>

Hey @thumbnailpeak The agents are back now in your workspace.

Thank You

---

<div class="post-metadata">

**Author:** ![thumbnailpeak](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/thumbnailpeak/32/2764_2.png) [@thumbnailpeak](https://community.retellai.com/u/thumbnailpeak)\
**Post date:** [September 22, 2026, 6:35pm UTC](https://community.retellai.com/t/accidentally-deleted-agent-can-you-help-restore/3671/11 "2026-09-22T18:35:13Z")

</div>

Huge thanks. I can see the agents show up in the UI.
