# Latest **URL:** https://community.retellai.com/latest.md?page=1 [Latest](https://community.retellai.com/latest.md) · [Categories](https://community.retellai.com/categories.md) · [Tags](https://community.retellai.com/tags.md) **Page:** 2 --- ## [\[For hire\] Full workflow implementation beyond the voice call](https://community.retellai.com/t/for-hire-full-workflow-implementation-beyond-the-voice-call/3762)
**Author:** [@jasonjibuilds](https://community.retellai.com/u/jasonjibuilds)\ **Replies:** 0\ **Last updated:** [October 21, 2026, 5:30am UTC](https://community.retellai.com/t/for-hire-full-workflow-implementation-beyond-the-voice-call/3762 "2026-10-21T05:30:21Z")
I’m Jason Ji. Our engineering team can take a business workflow through system design, implementation, integration, operation and handover. I’m looking for teams with recurring work that still needs people after the voi… --- ## [Book\_Appointment tool calls fired in a single LLM turn after streaming timeout — resulted in multiple appointments booked for one requested slot](https://community.retellai.com/t/book-appointment-tool-calls-fired-in-a-single-llm-turn-after-streaming-timeout-resulted-in-multiple-appointments-booked-for-one-requested-slot/3301)
**Author:** [@duncan](https://community.retellai.com/u/duncan)\ **Replies:** 8\ **Last updated:** [October 20, 2026, 11:57am UTC](https://community.retellai.com/t/book-appointment-tool-calls-fired-in-a-single-llm-turn-after-streaming-timeout-resulted-in-multiple-appointments-booked-for-one-requested-slot/3301 "2026-10-20T11:57:17Z")
Problem statement: During call call\_024282eaff4c300c039044b7558 (agent agent\_2d8a4d22ab7c526d11a0242831, version 34), the caller requested and confirmed a single appointment slot. Immediately following a logged streaming… --- ## [Ability to pause / resume voice calls](https://community.retellai.com/t/ability-to-pause-resume-voice-calls/911)
**Author:** [@joinsquadhq](https://community.retellai.com/u/joinsquadhq)\ **Replies:** 4\ **Last updated:** [October 19, 2026, 11:59pm UTC](https://community.retellai.com/t/ability-to-pause-resume-voice-calls/911 "2026-10-19T23:59:08Z")
Voice call participants might need to pause, need to put them on hold or we might want them to do something before resuming call. So agent does not say anything during pause and whatever user says is also muted and durin… --- ## [Looking for an API](https://community.retellai.com/t/looking-for-an-api/3760)
**Author:** [@llmzenterprise](https://community.retellai.com/u/llmzenterprise)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 7:20pm UTC](https://community.retellai.com/t/looking-for-an-api/3760 "2026-10-19T19:20:13Z")
I’m looking for an API to connect to my agents. --- ## [Live call monitoring api](https://community.retellai.com/t/live-call-monitoring-api/3636)
**Author:** [@joinsquadhq](https://community.retellai.com/u/joinsquadhq)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 4:22pm UTC](https://community.retellai.com/t/live-call-monitoring-api/3636 "2026-10-19T16:22:22Z")
Is api for live call transcription, listen in..etc coming? --- ## [Transfer My number From One Workspace To Another](https://community.retellai.com/t/transfer-my-number-from-one-workspace-to-another/3759)
**Author:** [@david5](https://community.retellai.com/u/david5)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 3:44pm UTC](https://community.retellai.com/t/transfer-my-number-from-one-workspace-to-another/3759 "2026-10-19T15:44:35Z")
Hey, I need to transfer my Retell phone numbers from one workspace to another. Could you please help me with this? It’s quite urgent. Thank you! --- ## [Account Holding Issue](https://community.retellai.com/t/account-holding-issue/3757)
**Author:** [@golfstyles](https://community.retellai.com/u/golfstyles)\ **Replies:** 7\ **Last updated:** [October 19, 2026, 3:25pm UTC](https://community.retellai.com/t/account-holding-issue/3757 "2026-10-19T15:25:18Z")
Hi Retell Support, My entire workspace is still on hold, and I’m not sure why. Your team asked me to reply to the email, which I did within 24 hours, but my account is still on hold. My campaign was live, and this issu… --- ## [A different male voice speaks during calls](https://community.retellai.com/t/a-different-male-voice-speaks-during-calls/3756)
**Author:** [@lautaroifran.me](https://community.retellai.com/u/lautaroifran.me)\ **Replies:** 2\ **Last updated:** [October 19, 2026, 2:03pm UTC](https://community.retellai.com/t/a-different-male-voice-speaks-during-calls/3756 "2026-10-19T14:03:04Z")
Hi Retell team, Our conversation flow agent (agent\_11f99d07f9d742e795fd8bc958) uses the voice “11labs-Gaby” with the “eleven\_flash\_v2\_5 model”, in English (US) and Spanish (Latin America). The fallback voice setting is … --- ## [Georgian language (ka-GE) support](https://community.retellai.com/t/georgian-language-ka-ge-support/3755)
**Author:** [@kokanjo](https://community.retellai.com/u/kokanjo)\ **Replies:** 2\ **Last updated:** [October 19, 2026, 1:47pm UTC](https://community.retellai.com/t/georgian-language-ka-ge-support/3755 "2026-10-19T13:47:33Z")
Hello Retell AI Team, My name is Nikoloz Kandelaki, and I’m based in Tbilisi, Georgia. I’m building AI phone receptionists for small local businesses (salons, clinics, plumbers, car services) on Retell, but Georgian (ka… --- ## [Why is the Billing cost per minute higher?](https://community.retellai.com/t/why-is-the-billing-cost-per-minute-higher/1735)
**Author:** [@aamran](https://community.retellai.com/u/aamran)\ **Replies:** 10\ **Last updated:** [October 19, 2026, 1:33pm UTC](https://community.retellai.com/t/why-is-the-billing-cost-per-minute-higher/1735 "2026-10-19T13:33:38Z")
I’d like to confirm the billing cost for these calls, I’m using one specific model for one or two nodes, while the rest of the conversation flow is set to the default model. However, the default model isn’t showing up i… --- ## [Master Function Calling in AI Voice Agents | Beginners Guide](https://community.retellai.com/t/master-function-calling-in-ai-voice-agents-beginners-guide/105)
**Author:** [@caio](https://community.retellai.com/u/caio)\ **Replies:** 3\ **Last updated:** [October 19, 2026, 11:15am UTC](https://community.retellai.com/t/master-function-calling-in-ai-voice-agents-beginners-guide/105 "2026-10-19T11:15:57Z")
--- ## [Numbers saying already in the account but can't see them](https://community.retellai.com/t/numbers-saying-already-in-the-account-but-cant-see-them/3754)
**Author:** [@kruss6867](https://community.retellai.com/u/kruss6867)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 12:33pm UTC](https://community.retellai.com/t/numbers-saying-already-in-the-account-but-cant-see-them/3754 "2026-10-16T12:33:21Z")
Hi Team, We run a saas where we purchase numbers for our clients and they are automatically imported into retell. We had a problem last week where about 15 were imported but two of them have gone missing. It seems they… --- ## [Voice Orb Whitelabel](https://community.retellai.com/t/voice-orb-whitelabel/3088)
**Author:** [@scottflowerfilm](https://community.retellai.com/u/scottflowerfilm)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 11:41am UTC](https://community.retellai.com/t/voice-orb-whitelabel/3088 "2026-10-16T11:41:30Z")
It should be possible to white label the Voice Orb that sits on a website. When we create a shareable voice orb link for others to talk to our agent, instead of this being branded Retell AI it should be amendable to our… --- ## [Share Dashboard with client](https://community.retellai.com/t/share-dashboard-with-client/2506)
**Author:** [@chad1](https://community.retellai.com/u/chad1)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 11:35am UTC](https://community.retellai.com/t/share-dashboard-with-client/2506 "2026-10-16T11:35:56Z")
Any plans to allow us to share the the dashboards with clients without them having to login into the portal? eg so we can embed them on a private page etc. --- ## [Make Calendar Bookings With Just Phone Numbers - VAPI, Retell AI Tutorial](https://community.retellai.com/t/make-calendar-bookings-with-just-phone-numbers-vapi-retell-ai-tutorial/109)
**Author:** [@caio](https://community.retellai.com/u/caio)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 7:07pm UTC](https://community.retellai.com/t/make-calendar-bookings-with-just-phone-numbers-vapi-retell-ai-tutorial/109 "2026-10-15T19:07:41Z")
--- ## [Outbound Transport Changing](https://community.retellai.com/t/outbound-transport-changing/3734)
**Author:** [@explitho](https://community.retellai.com/u/explitho)\ **Replies:** 11\ **Last updated:** [October 15, 2026, 4:03pm UTC](https://community.retellai.com/t/outbound-transport-changing/3734 "2026-10-15T16:03:41Z")
Hi, I am facing an issue with outbound transport setting. I set it to UDP but when I reopen the settings it always defaults back to TCP. On the termination URL there is nothing that is stating “termination=tcp”, it is j… --- ## [Running LLMs without reasoning](https://community.retellai.com/t/running-llms-without-reasoning/3751)
**Author:** [@plamen](https://community.retellai.com/u/plamen)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 3:02pm UTC](https://community.retellai.com/t/running-llms-without-reasoning/3751 "2026-10-15T15:02:02Z")
Hi Retell team, Is it possible to run some of the latest LLMs without any reasoning? For example, I see that Retell recommends GPT-5.6 Terra, GPT 5.5 and GPT 5.4 but there seems to be some reasoning going on. Can you cl… --- ## [Retell's built-in CRM sync: documented behaviours that explain a HubSpot field not matching the call](https://community.retellai.com/t/retells-built-in-crm-sync-documented-behaviours-that-explain-a-hubspot-field-not-matching-the-call/3750)
**Author:** [@ilsara](https://community.retellai.com/u/ilsara)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 10:50am UTC](https://community.retellai.com/t/retells-built-in-crm-sync-documented-behaviours-that-explain-a-hubspot-field-not-matching-the-call/3750 "2026-10-15T10:50:56Z")
This is about Retell’s built-in CRM sync (the CRM connection that maps Post Call Extraction results to contact fields and syncs them to HubSpot). It doesn’t necessarily apply to Retell’s HubSpot Marketplace workflow app,… --- ## [Retell-Hubspot integration - phone number format error](https://community.retellai.com/t/retell-hubspot-integration-phone-number-format-error/3745)
**Author:** [@omri](https://community.retellai.com/u/omri)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 1:21am UTC](https://community.retellai.com/t/retell-hubspot-integration-phone-number-format-error/3745 "2026-10-15T01:21:10Z")
Hi, after using the Retell-HubSpot integration for a while successfully, calling HubSpot contacts via HubSpot workflows through Retell, it suddenly started erroring with the following error message: “400 The number provi… --- ## [Feedback wanted: a planned read-only check that HubSpot matches what Retell callers said](https://community.retellai.com/t/feedback-wanted-a-planned-read-only-check-that-hubspot-matches-what-retell-callers-said/3746)
**Author:** [@ilsara](https://community.retellai.com/u/ilsara)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 8:44pm UTC](https://community.retellai.com/t/feedback-wanted-a-planned-read-only-check-that-hubspot-matches-what-retell-callers-said/3746 "2026-10-14T20:44:08Z")
I’m exploring Ilsara, a planned tool for teams that run Retell agents with HubSpot, and I’d like feedback before building anything more. The idea: a report would put the caller’s words next to the relevant HubSpot value… --- ## [Build A WhatsApp AI Voice Agent in 17 Minutes (No-Code, n8n, Vapi)](https://community.retellai.com/t/build-a-whatsapp-ai-voice-agent-in-17-minutes-no-code-n8n-vapi/111)
**Author:** [@caio](https://community.retellai.com/u/caio)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 6:41pm UTC](https://community.retellai.com/t/build-a-whatsapp-ai-voice-agent-in-17-minutes-no-code-n8n-vapi/111 "2026-10-14T18:41:12Z")
Build A WhatsApp AI Voice Agent in 17 Minutes (No-Code, n8n, Vapi) --- ## [Automate Customer Support Calls With This AI Voice Agent!](https://community.retellai.com/t/automate-customer-support-calls-with-this-ai-voice-agent/102)
**Author:** [@caio](https://community.retellai.com/u/caio)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 5:32pm UTC](https://community.retellai.com/t/automate-customer-support-calls-with-this-ai-voice-agent/102 "2026-10-14T17:32:52Z")
--- ## [Retell AI Specialist Needed for Recruitment Voice Agent](https://community.retellai.com/t/retell-ai-specialist-needed-for-recruitment-voice-agent/3509)
**Author:** [@premier](https://community.retellai.com/u/premier)\ **Replies:** 13\ **Last updated:** [October 14, 2026, 6:45am UTC](https://community.retellai.com/t/retell-ai-specialist-needed-for-recruitment-voice-agent/3509 "2026-10-14T06:45:58Z")
We are looking for an experienced Retell AI specialist to optimize an existing outbound recruitment calling agent. Our content and recruitment information are already prepared. Your role is to structure the Retell workf… --- ## [Getting Started Widget - Allow option to dismiss and disable it totally](https://community.retellai.com/t/getting-started-widget-allow-option-to-dismiss-and-disable-it-totally/3634)
**Author:** [@NormanL](https://community.retellai.com/u/NormanL)\ **Replies:** 2\ **Last updated:** [October 14, 2026, 2:30am UTC](https://community.retellai.com/t/getting-started-widget-allow-option-to-dismiss-and-disable-it-totally/3634 "2026-10-14T02:30:17Z")
Hi, As a new user to RetellAI. I find the Getting Started widget is annoying. There is no way of disabling it. It gets in the way in Agent section especially. I asked support if there is a way to disable it, but was tol… --- ## [Web Calls not connecting - Error\_user\_not\_joined](https://community.retellai.com/t/web-calls-not-connecting-error-user-not-joined/3749)
**Author:** [@skhandor](https://community.retellai.com/u/skhandor)\ **Replies:** 2\ **Last updated:** [October 14, 2026, 1:05am UTC](https://community.retellai.com/t/web-calls-not-connecting-error-user-not-joined/3749 "2026-10-14T01:05:59Z")
Web calls used to work with no issues all of a sudden all are failing with this issue: Error\_user\_not\_joined See this call id: call\_3ba7ae9b810256cbdb94e5c9a91 --- ## [PCI-compliant payment processing](https://community.retellai.com/t/pci-compliant-payment-processing/3060)
**Author:** [@Evie](https://community.retellai.com/u/Evie)\ **Replies:** 5\ **Last updated:** [October 13, 2026, 9:21pm UTC](https://community.retellai.com/t/pci-compliant-payment-processing/3060 "2026-10-13T21:21:18Z")
PCI-compliant payment processing --- ## [Title: Intermittent Cold Transfer Failures – "Transfer call cannot be completed, probably don't have the permission"](https://community.retellai.com/t/title-intermittent-cold-transfer-failures-transfer-call-cannot-be-completed-probably-dont-have-the-permission/3748)
**Author:** [@usama](https://community.retellai.com/u/usama)\ **Replies:** 6\ **Last updated:** [October 13, 2026, 10:01am UTC](https://community.retellai.com/t/title-intermittent-cold-transfer-failures-transfer-call-cannot-be-completed-probably-dont-have-the-permission/3748 "2026-10-13T10:01:20Z")
Hi Retell Team, We’re experiencing intermittent cold transfer failures with a Retell-purchased phone number. We’re currently using SIP REFER for cold transfers. Most transfers work successfully, but occasionally a tran… --- ## [Degraded Performance, Server-Side Errors, and Perpetually Ongoing Calls](https://community.retellai.com/t/degraded-performance-server-side-errors-and-perpetually-ongoing-calls/3662)
**Author:** [@adam](https://community.retellai.com/u/adam)\ **Replies:** 13\ **Last updated:** [October 12, 2026, 7:31pm UTC](https://community.retellai.com/t/degraded-performance-server-side-errors-and-perpetually-ongoing-calls/3662 "2026-10-12T19:31:06Z")
I spend $10k a month on Retell, and I am this close to switching. Over the past month, the reliability and quality of the product has visibly degraded. Today, at least 5 separate calls were terminated for Retell server-s… --- ## [Garbled/"rebooting" agent audio on beginning of live inbound calls, in runs](https://community.retellai.com/t/garbled-rebooting-agent-audio-on-beginning-of-live-inbound-calls-in-runs/3732)
**Author:** [@skevin0403](https://community.retellai.com/u/skevin0403)\ **Replies:** 3\ **Last updated:** [October 12, 2026, 7:30pm UTC](https://community.retellai.com/t/garbled-rebooting-agent-audio-on-beginning-of-live-inbound-calls-in-runs/3732 "2026-10-12T19:30:21Z")
I have two agents on Retell-provisioned numbers (both Provider: Twilio). On some inbound calls, the agent’s speech comes through as warbly, “rebooting” noise for the first several seconds — occasionally the whole call. T… --- ## [No encuentro la api keys](https://community.retellai.com/t/no-encuentro-la-api-keys/527)
**Author:** [@Miguel\_Angel\_Nunez\_R](https://community.retellai.com/u/Miguel_Angel_Nunez_R)\ **Replies:** 4\ **Last updated:** [October 12, 2026, 4:05pm UTC](https://community.retellai.com/t/no-encuentro-la-api-keys/527 "2026-10-12T16:05:44Z")
No encuentro la sección de API Keys en mi dashboard. ¿Pueden decirme si mi cuenta/rol tiene acceso y cómo llegar a esa página? [Previous page](https://community.retellai.com/latest.md) [Next page](https://community.retellai.com/latest.md?page=2)